Shipping And Delivery FAQs

Where do you ship meals?

Eat Fit Go currently ships to all states except for Alaska and Hawaii.

How much does shipping cost?

We work hard to make our nutritional information and ingredient statements as transparent as possible.  We carry that same policy forward with our shipping charges. We price all of our meals sold online at our brick and mortar retail pricing and only charge for shipping our negotiated rates plus our additional packaging cost. 

Shipping rates will appear in the checkout and are based on your location in the US and the amount of meals purchased. 

What are your shipping and delivery dates?

Currently, we ship all orders on Tuesday. Shipping time is 1-3 days, but depends on your location.  A UPS tracking number will be provided on your order shipment notification e-mail and will give you a more detailed delivery date.  

The exact time of day your meals will be delivered is dependent on the UPS delivery schedule for your area.

What if I have special delivery instructions?

If you have a suite number or gate/security code, you can leave it in the “address 2”  line of your address.

Is it safe to ship meals?

At Eat Fit Go, food safety is our top priority. That is why all of our meals are made in a USDA inspected facility under the highest standards of safety and cleanliness. However, food safety does not stop at the kitchen.  To ensure that our meals reach you safely we ship our meals in insulated shippers with enough gel ice to keep your meals under 40 degrees at least 12 hours after they are delivered.  The gel packs may be partially thawed upon delivery, however, if your meals are cool to the touch they are good to eat or store in the fridge until their expiration date. 

Is the packaging recyclable?

Our shipping boxes, cardboard sleeves, and meal containers, and are all recyclable. 

Our Sustainable Cotton Shippers are made with biodegradable and compostable insulation produced from recycled cotton. The insulation is wrapped in white poly film. The film has additives that help to facilitate bio-disintegration, typically within 18 months.

Our gel ice packs are durable, reusable, and long lasting. 

Order Modification and Cancellation

Orders must be placed by 8 PM central time on Friday to be shipped the following Tuesday. Orders must be cancelled or modified by 8 PM central time on the Friday prior to their shipment.



Need to contact us?

Please e-mail us at support@eatfitgo.com